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Enhancing Access to Patient Education Information: A Pilot Usability Study

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Beaudoin DE, Rocha RA, Tse T
AMIA Annu Symp Proc. 2005:892
Abstract: 

Health care organizations are developing Web-based portals to provide patient access to personal health information and enhance patient-provider communication. This pilot study investigates two navigation models ('serial' and 'menu-driven') for improving access to education materials available through a portal. There was a trend toward greater user satisfaction with the menu-driven model. Model preference was influenced by frequency of Web use. Results should aid in the improvement of existing portals and in the development of new ones.

Beaudoin DE, Rocha RA, Tse T. Enhancing Access to Patient Education Information: A Pilot Usability Study AMIA Annu Symp Proc. 2005:892